Shipping and Return Policy
Shipping Policy
At Ampllure, we take pride in creating and delivering high-quality products tailored to your preferences. Since each item is made to order, shipping charges are calculated per product to ensure accurate pricing.
For deliveries within Canada, please expect a delivery time of 10 to 30 days from the date of purchase. We strive to ensure timely delivery, but factors such as product availability and shipping location may influence delivery times.
Customers in the USA can anticipate their orders to arrive within 2 to 6 days from the date of purchase. We work diligently to expedite the shipping process while maintaining our commitment to product quality.
For international orders outside of Canada and the USA, delivery times typically range from 10 to 30 days. Please note that customs procedures and local postal services may affect delivery times for international shipments.
We aim to provide transparent and reliable shipping services to all our customers. If you have any questions or concerns regarding shipping, please don't hesitate to contact us by sending a message through our contact page. Our customer service team will be happy to assist you promptly. Thank you for choosing Ampllure for your lifestyle needs!
Return & Replacement Policy
At Ampllure, we understand the importance of customer satisfaction, and we strive to ensure that each product meets our high standards of quality. Every item in our collection is meticulously designed and made to order with care and precision. Due to the unique nature of our made-to-order process, we currently do not offer returns or exchanges for reasons other than product damage during shipping.
In the unfortunate event that your package arrives damaged, we are here to assist you. Please carefully inspect your order upon delivery. If you find any damage to the product, we will gladly facilitate a return or replacement. To qualify for a return or replacement due to damage, please send us a message through our contact page within 20 days of delivery.
Include a clear picture of the damaged product along with a brief description of the issue. Our customer service team will review your request and provide further instructions on how to proceed.
We appreciate your understanding and cooperation regarding our return and exchange policy. Thank you for choosing Ampllure for your lifestyle needs, and rest assured, we are committed to resolving any shipping-related issues to ensure your complete satisfaction.